Remote monitoring infrastructure

Every condition is a different signal.
One backend reads all of them.

Cuffs, cameras, inhalers, CGMs, questionnaires — normalized onto one timeline and scored against the 2026 rules, so every day is either billable or context.

The unit of revenue

Thirty cells decide whether the month is paid.

Whether sixteen of them are filled, or two, or none, determines which code you bill and whether the month is paid at all. Most platforms hide that behind a dashboard. We put it in the front door, because it is the number your program lives on.

This is the whole business model Click any day to toggle it
Day 1Day 15Day 30
Transmitted days 0 / 30
Device supply code
The device-agnostic argument

The measurement is not the product. The decision is.

Hardware companies sell you a sensor and hand you a portal. Six sensors later you have six portals, six adherence definitions, and no single answer to the only question that matters: is this patient getting better, and did anyone act when they were not.

01 · Ingest

Any source, one schema

Aggregator APIs for the consumer and connected-device long tail. Direct manufacturer interfaces for PAP, CGM, and inhaler sensors. HL7v2 and FHIR for lab and EHR context. Camera-derived measurement where no sensor exists, which is most of neurology and most of rehabilitation.

02 · Normalize

Billable or context, labeled

Every source is tagged at ingest. A cleared cuff can support a device-supply line. A smartwatch notification cannot. The platform enforces that distinction rather than leaving it to whoever is closing the month, which is where audit findings come from.

03 · Decide

Thresholds with owners and clocks

Every threshold routes to a named clinician with a response clock and a recorded disposition. Alerts into a shared inbox are how monitoring programs fail clinically and how they fail audits. Both failures have the same root cause.

04 · Account

Code selection by counter, not by hope

The transmission counter picks the device code. The timer picks the management code. Mutually exclusive pairs are enforced. RPM and RTM cannot both fire in a calendar month for the same patient, and the platform refuses rather than warns.

05 · Prove

An audit trail built before the audit

Who was enrolled, on whose order, against which diagnosis, with which device, transmitting how many days, reviewed by whom, for how long, with which interactive communication. Exportable as a defense packet per patient per month.

06 · Extend

Your product, our plumbing

The same engine runs behind an API with per-tenant isolation and your own brand on the patient app. If you are a sponsor or a digital health team, you do not need to rebuild ingest, normalization, and billing logic. See the architecture.

One horizon

Everything orbits the same backend.

01 · Adherence

The transmitted day is the unit of truth

Sixteen filled cells decide whether the month is billable at all — so the grid sits at the front door, nudges go out in the patient's language, and a quiet device becomes a phone call on day nine, not a write-off on day thirty-one.

02 · Devices

A fleet you control, per serial

Cellular first, so there is no app to fail. Bind, transmit, unbind, wipe, re-kit, rebind — the passport travels with the hardware, attribution follows the binding window, and the cuff outlives the episode.

03 · Community

Built for the panel you actually have

No-smartphone kits, materials and check-ins in the patient's language, accessible variants as first-class kit decisions, and a stratified funnel that shows who the program reaches — and who it is missing.

04 · Pro services

Named owners on real clocks

Escalation pods, titration protocols, response clocks, and audit-ready documentation. Staffing designs that survive OIG attention — with our clinical operations team alongside yours from enrollment day.

Program catalog

18 conditions, each with its own signal stack

Not one generic program with a condition dropdown. Each of these has its own device stack, its own thresholds, its own escalation design, its own code path, and its own honest note about where the evidence or the reimbursement is thin.

HypertensionThe highest-volume remote monitoring program in Medicare, and the easiest one to run badly. RPM Primary care, cardiology, nephrology 99453 99454 99445 Heart failureYou are not monitoring weight. You are trying to buy three days of warning. RPM Cardiology, heart failure clinic, primary care 99453 99454 99445 Type 2 diabetesContinuous glucose data made the signal free. The scarce thing is the person who acts on it. RPM Endocrinology, primary care 99453 99454 99445 Obesity and incretin therapyHalf of patients stop within a year. Almost nobody is watching the months where they decide to. RPM Obesity medicine, endocrinology, primary care 99453 99454 99445 COPDThe exacerbation announces itself about four days early, in symptoms rather than saturation. RPM Pulmonology, primary care 99453 99454 99445 Obstructive sleep apneaAdherence is the entire clinical outcome, and it is decided in the first ninety days. RTM Sleep medicine, pulmonology, ENT 98975 98976 98984 Chronic kidney disease, stages 3 to 4Slow disease, narrow therapeutic window, and pressure control that has to be verified at home. RPM Nephrology, primary care 99453 99454 99445 Postpartum and maternal hypertensionThe highest-consequence, shortest-duration monitoring program in the code set. RPM Obstetrics, maternal-fetal medicine, family medicine 99453 99445 99454 Atrial fibrillationThe question is never whether there was a beat. It is burden, rate, and whether anything changes. RPM Cardiology, electrophysiology 99453 99454 99445 Oncology symptom monitoringElectronic symptom monitoring during systemic therapy has survival evidence behind it and no clean code. RTM Medical oncology, palliative care 98975 98978 98986 Concussion and mild traumatic brain injuryRecovery is a trajectory across several independent systems, and none of them is a single score. RTM Neurology, sports medicine, concussion clinic, physical medicine 98975 98978 98986 Chronic low back painThe prescribed exercises work. Roughly half of patients do them. RTM Physical therapy, physical medicine and rehabilitation, orthopedics 98975 98977 98985 Knee and hip replacement recoveryTwo weeks of flexion data tells you which patients are heading for a manipulation. RTM Orthopedic surgery, physical therapy 98975 98977 98985 AsthmaMost uncontrolled asthma is under-treated adherence, not refractory disease. RTM Pulmonology, allergy and immunology, primary care 98975 98976 98984 Rotator cuff and shoulder rehabilitationA long protocol, a bored patient, and a stiffness window that closes quietly. RTM Orthopedic surgery, physical therapy, sports medicine 98975 98977 98985 Multiple sclerosisDisability accrues between visits, and visits are two a year. RTM Neurology 98975 98978 98986 Parkinson's diseaseThe paper ON-OFF diary is the weakest instrument in modern neurology, and it drives dosing. RTM Neurology, movement disorders 98975 98978 98986 Depression and anxiety treatment monitoringMeasurement-based care works and almost nobody does it. The measurement is the intervention. RTM Psychiatry, behavioral health, primary care 98975 98978 98986
Backend as a service

If you are a sponsor, the honest version is worth reading

Pharmaceutical manufacturers cannot bill RPM or RTM. Those codes belong to treating practitioners. Any vendor telling you about your remote monitoring revenue line is selling you something that does not exist.

What does exist is more interesting. Your therapy has a persistence problem, a tolerability problem, or a titration-inertia problem, and none of them are visible in claims until months after the patient has already quit. Daily-resolution measurement of the interval between prescription and discontinuation is a real evidence asset, a real payer-negotiation asset, and in several categories a real clinical benefit.

It also sits inside a fraud and abuse framework that has teeth. Subsidizing a service that generates billable revenue for prescribers is remuneration to referral sources, and the Office of Inspector General has been publishing on remote monitoring specifically since 2023. We will walk you through the structures that work and the ones that do not before we quote you anything.

The structural constraint, stated plainly

A sponsor-funded program in which prescribers receive free or below-cost monitoring services that they then bill to Medicare implicates the federal Anti-Kickback Statute. The defensible structures separate the sponsor's data interest from the provider's billing interest entirely. Get counsel before the first dollar moves, not after.

What a sponsor actually buys

Multi-tenant infrastructure with per-tenant isolation, your brand on the patient application, consented data flows scoped at the field level, condition-specific instruments that already exist, and an audit posture that will survive diligence. Not a revenue share on someone else's claims.

Pick a condition. See the whole program.

Device stack, thresholds, escalation design, code path, and the parts we would not put on a sales slide.